周融不滿fb刪文向朱克伯格投訴 網民:愛國用微博吧!

City 17:20 2015/05/12

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(相片來源:HKG報網站)

周融又有新搞作?榮升CEO不久的HKG報行政總裁周融今日(12日)公開向facebook CEO 朱克伯格 (Mark Zuckerberg) 發公開信「挑機」,投訴其新開張的HKG報在facebook 的貼文被刪,實行CEO之間的對戰!

周融中英並茂地發公開信,投訴HKG 的facebook「開放廿四小時上傳的18篇帖子共有四篇被刪,佔整體22%」。他在公開信中希望facebook 能交代刪帖原因,及解釋被刪的四篇帖子內容,包括他本人的文章、上市公司財務分析等。

公開信一出,引起網民熱烈討論,有周融支持者大讚周融撰寫公開信的舉動「做得好」,又指HKG報被刪文皆因黃絲帶不停向fb投訴舉報文章:

原來FACEBOOK都係黃絲嘅?

更有網民留言,聲稱要集體到朱克伯格的面書留言投訴。不過朱克伯格的面書早已封鎖其他用戶留言的功能,要投訴只能像周融般傳送訊息。

不過亦有網民質疑周融使用fb不夠愛國,並稱:

周融公然勾結外國勢力,愛國應該用微博吧。

亦有網民稱,中國國家政策設有網絡審查,並稱:

唔該係中國人就先刪fb!忠於自己中國!

到底周融的戰書是如何的?以下是公開信的中文全文:

親愛的朱克伯格先生:

 

其實你並不認識我。我是周融,來自香港的一名小小Facebook用戶,想與你分享我們的Facebook體驗:本月初,我們建立了一個名為「HKG報」的媒體/新聞/出版專頁,奇怪的事情旋即發生……

 

在我們開放專頁的第一天,Facebook便在七小時內刪掉我們的一篇帖子,再過兩小時,另外兩篇帖子被刪,到第二天早上,又有一篇帖子無故消失。屈指一數,我們開放首廿四小時上傳的18篇帖子共有四篇被刪,佔整體22%,而且不只從前台顯示頁面消失,連後台的操作紀錄也被刪除。

 

至此,外人可能以為我們做了甚麼大不韙的事情,例如侮辱宗教、渲染色情等,甚或更差。為了釐清真相,我想向你簡介一下被刪帖子的內容:

 

第一篇被刪帖子是我的文章,解釋我為何創辦一家為名「HKG報」的網上媒體,這篇800字的文章事前已在報章刊登,並張貼於我的個人專頁,在Facebook廣泛流傳,一直沒有問題。帖中所用照片,只是我那張不太吸引的面容,這張照片已被Facebook批准作廣告用途,有關廣告目前仍在Facebook刊登。

 

第二篇帖子是關於一間剛宣布盈警的上市公司的財務分析,所用圖片包含一名大股東(同時也是香港政治人物),以及另外一名管理層。儘管這篇文章可能令該公司及其管理層不悅,但就財務分析文章來說,這是常見的事。

 

第三篇帖子,是關於一項政治事件中最熱門面孔的票選活動公告,附帶圖像包含13人的照片,只及頭與肩部,全無不雅成份。

 

第四篇被刪除的帖子是一篇報紙文章,取笑一名只獲得37票授權的學生領袖,竟可成為全港九萬名大專生的「代表」。我們質疑:難道這就是民主?所用圖片,只是該名學生出席記者招待會的及肩照。

 

現時,我們已將該四篇帖子重新貼上,觀望它們會否再被刪除。我首先要承認,香港正陷於一場動盪的政治漩渦(我們剛從歷時79天的佔中/雨傘事件中存活過來),我們屬於爭取2017年普選的陣營,反對派認為目前的政改方案不夠好,並希望把它否決。這就是我們的分歧。

 

可能香港只是你全球業務內的一小部分,我們的專頁更是Facebook世界裡的一粒微塵。但既然你說,Facebook是為了溝通而設,我決定與你直接通信。

 

有人認為,一個Facebook專頁在成立短短30小時內被刪四個非冒犯性帖子(我們認為),必定是一項紀錄,有些甚至質疑Facebook有既定的政治立場,或者一些在Facebook工作的人在滿足自己的政治立場。我們絕不相信前者,至於後者,我們沒有任何證據,只能說句:但願不是如此。

 

因此,我希望你知悉此事。如果我們因違反規則而被罰,我當然接受,但在這個文明時代,被告在受罰前應被告知他所犯何事。如果我們引起很多投訴,不論是緣於政治理由還是其他,Facebook都應該在「行刑」前看看證據,對吧?請問有人看過嗎?

 

親愛的朱克伯格先生,我只希望謙卑地請求你和Facebook,做一些你們認為正確的事(這是引用你說過的話)。我不奢求道歉,至於你是否讓我知道你的結論,讓你和你的團隊自行決定,當然,有答案會是個驚喜。

 

正如你一向以來的忠告:「請平靜下來,吸一口氣。」我已經照做,然後才打這封電郵給你,希望得到一個「我們聽到你」的回音。

 

最後,我想對你說,Facebook真是一個非常好的產品,我們也想繼續運用Facebook和讀者溝通。希望在此事解決之前,我們的專頁不會被Facebook內某些人封殺。

 

感謝你聆聽我的傾訴,祝一切安好!

 

周融

HKG報行政總裁

2015年5月12日

照顧周到的周融當然附上英文全文,還十分謙虛地稱自己十分「small」:

Dear Mark,

 

You don’t know me. My name is Robert Yung CHOW, a very small Facebook user from Hong Kong, and I would like to share with you our Facebook experience. We opened a Media/News/Publishing fan page called HKG Pao this month, and immediately strange things began to happen.

 

On the first day we opened our Page, Facebook deleted our first post after seven hours. Within the next two hours, two more posts were deleted, making it three on the first day. The following morning, the fourth post was deleted. We put up a total of 18 posts during the first 24 hours and four were deleted, a ratio of 22%. The deletions happened both in our front end (Timeline) and our backend (Insight).

 

Now one would think we must have done some pretty offensive stuff, like insults to religion, pornography or worst. I would like to give you a brief rundown of what were in the posts:

 

The first post deleted was a piece authored by me explaining why I decided to start the web media called HKG Pao. The 800 word article had already been published in a newspaper, and was posted in my own fan page, as well as shared by a few sites the day before. No problem there. The picture we used was one featuring my not too attractive face, and which was approved by Facebook for use as an ad, and it is still being run on Facebook.

 

The second post deleted was a financial analysis on a listed company which just announced a profit warning. The picture used consisted of images of the major shareholder (an important political figure) and the CEO. Nothing offensive there except it may not please the company and its management, but what financial analysis on a profit-warned company ever did.

 

The third post deleted was an announcement for a voting to select the most popular faces of a political movement. The accompanying picture contained images of about 13 people, just head and shoulder shots. Nothing indecent there.

 

The fourth post deleted was a published newspaper article and we poked fun at a student leader who became the nominal head of 90,000 college students in Hong Kong by getting just 37 votes. What democracy, we asked. The image used was the student’s head and shoulder shot at a press conference.

 

We reposted the four and are waiting to see if they will be deleted again.

 

I am first to admit that Hong Kong is deep in the throes of a political turmoil (we just survived 79 days of Occupy Central/Umbrella revolution). We belong to one camp fighting for universal suffrage to be introduced in 2017. The opposition feels that the current political package proposal is not good enough and wants it rejected. That’s the gist of our differences.

 

Well,  Hong Kong must be a tiny dot in your worldwide operation, and our insignificant fan page is no more than a speck in the Facebook universe, but since you and Facebook are all for communication,  I have therefore decided to directly communicate with you.

 

People are suggesting that four Facebook deletions of non-offensive material (our claim) in just 30 hours of a fan page’s existence must be something of a record. A few have even questioned if Facebook is taking a political stand in Hong Kong or someone working in Facebook was trying to satisfy a private political agenda. I cannot for the life of me believe the former is true.  As for the latter, I can offer no evidence except to say: heaven forbid.

 

That’s why I am bringing this to your attention. If we break any rules, and are punished for it, that’s fine and I’d accept it. But I imagine in this civilized age, the accused should be informed of his crimes before he is punished. If we incurred a lot of complaints, politically-inspired or otherwise, I suppose someone at Facebook would look at the evidence before applying the capital punishment, right? Well, did someone look?

 

Dear Mark, this is no request to go back to change the past. I am just humbly requesting you and Facebook to do what you think is the right thing going forward (that’s quoting you). I am not demanding anything, apology or whatever. Whether you will let me know what your finding is, I leave it to you and your team to decide. But getting an answer will be nice.

 

Like you said: I have calmed down, breathed and then typed you this e-mail. I do hope I will get a"We hear you. "

 

By the way, I cannot close without telling you Facebook is a great product and we intend to communicate through you a lot. I just hope we won’t be shut down by someone in Facebook next, and wondering why. Thank you, Mark, for hearing me out.

 

All the best,

 

Robert Yung CHOW

Chief Executive Officer

HKGpao.com Ltd

12th May,2015